So you ran into a problem with Repper? Dang! 😣 Don't worry, most issues are easily enough to resolve, and we are always happy help you.
Here are a few things you can try right away. If not solve your problem right away, they will provide us with valuable information about the issue if you contact us.
Sometimes software can just have a little hiccup. This would be the first thing to try:
If none of the restarts help, the problem may be something with the browser you are using:
Even if using a different browser to run Repper wouldn't be a longterm solution for you, it is still handy to figure out if the problem is browser-related. Plus, if you don't have the problem in a different browser, you now have a workaround while we figure out what's going on.
<aside> ❗ Always make sure you are running the latest official version of your web browser. Older browsers or outdated versions may not support Repper. Internet Explorer is a definite no-no 🤓
It is possible there is something about the software or hardware of your computer, that's makes Repper trip up. You can easily check this if you have another computer nearby.
When you open Repper on another computer, make sure you are using the latest version of the browser (again, we recommend Chrome or Firefox).